Frequently Asked Questions.....
HOW DO I GET THE MOST FROM MY MAX BENJAMIN CANDLE?
Because your Max Benjamin Candle is made from a 100% natural wax, wicks which are lead free, and contains essential and fragrance oils, it is unique and occasionally needs a little TLC.
1) Be sure the wick is trimmed to about 5 mm before lighting each time. If you let it get too long it may smoke. This is not petrol soot but simply the oils are causing the wick to smoke. If this happens, gently blow out the candle, wait for the wax to harden, trim back the wick to about 5mm and then relight.
2) Always burn until the pool of wax reaches the glass. This way it will burn down evenly. This may take 3 to 4 hours.
3) Never burn for more than 4 hours at a time. If you do, the wax may get too hot. Make sure you never touch the glass while the candle is lit.
Our candles will release a glorious fragrance, however because they are made using 100% Natural wax, slight variations in fragrance strength may occur. The colour and texture of the wax may also vary slightly but remember this is purely a natural thing.
Last but not least, simply enjoy!
HOW LONG WILL THEY BURN FOR?
Natural Wax can burn for longer than Paraffin wax. You should get a minimum of 40 hours from your Max Benjamin candles.
HOW DOES NATURAL WAX COMPARE WITH PARAFFIN WAX?
Our natural waxes are biodegradable and are renewable and sustainable resources. When you light a Max Benjamin 100% Natural Wax Scented Candle you can enjoy the unique atmosphere each fragrance brings without feeling you are causing any harm to the environment. Our wax burns cleaner than paraffin with no petrol-carbon soot. Our Wax burns slowly and is free from pesticides and any genetically modified material.
WHAT ARE THE WICKS MADE FROM?
Our wicks are made from natural Italian cotton and are free of lead.
SOMETIMES THE CANDLE EMITS WHAT LOOKS LIKE SOOT - IF ITS NOT MADE FROM PARAFFIN WAX WHY DOES THIS HAPPEN?
This can happen if the wick is not trimmed before lighting. If the wick gets too long it can collect too many deposits of the scented oils and emit that as smoke. This is not petrol soot! Draughts can also cause temporary smoke so make sure your candle is not left in a draughty area.
If you have any other questions please feel free to email us at firstname.lastname@example.org