FAQs

Home Fragrance

Your Max Benjamin candle is made with 100% natural wax, lead-free wicks and contains essential and fragrance oils which all make it unique. Your candle needs a little TLC to get the most from it.

A few tips:

  •  When lighting your candle for the first time, always let it burn until the first layer of wax is fully melted and the pool of wax reaches the glass. This will ensure a more even burn.
  • Keep the wick trimmed to the length it was when new.
  • Do not burn for more than four hours at a time.
  • When the candle is lit do not touch the glass, leave it unattended in a draught or near any fabrics, curtains or flammable objects.

Each candle weighs approx. 190g or 125g for the smaller size. All weights are on the packaging.

Our candles are made using 100% soy container candle wax. The sourcing is from a US soy crop, so no deforestation involved as it is long term managed agricultural land. 

Natural wax can burn for longer than paraffin wax. You should get a minimum of 40 hours from your Max Benjamin candle.

Our candles use 100% natural wax so we would always recommend burning your candle within 24 months of purchasing to get the best quality burn time.

Our natural waxes are biodegradable and are renewable, sustainable resources. When you light a Max Benjamin 100% natural wax candle you can enjoy the unique atmosphere each fragrance brings without feeling you are causing harm to the environment. Our wax burns cleaner than paraffin wax with no petrol-carbon soot. Our wax burns slowly and is free from pesticides and any genetically modified material.

Our wicks are made from natural Italian cotton and are free of lead.

Diffusers are fantastic for giving a constant, controlled fragrance in a room

Place all reeds in your diffuser to fill your room with fragrance.

Our diffusers will last for up to 4 to 5 months and when it’s time you can simply re-use your vessel and refill it with our best selling diffuser refills; available in all our Classic fragrances.

Our reeds are made using cotton fibre for our classic collection and rattan for our decorative collections.

At Max Benjamin we love a refill and so here’s a few pointers to ensure you will love them too. Every sustainable step is a good one.

 

Candle refill

Simply wipe away any residue wax in your reusable Max Benjamin candle glass. A little hot water & soap will melt away any remnants.

Pop the new candle refill out from the biodegradable cup. A little push at the base will help loosen it. Do not light the wick while the refill is inside the paper cup.  Light it only when it is sitting fully inside the glass.

 

Place new natural wax candle into the clean glass. Light & enjoy!

 

Diffuser refill

Simply remove the old reeds from your vessel and fill it up with the full contents of your refill bottle. You will receive a fresh set of reeds with your new Max Benjamin diffuser refill. Add all 12 fresh new reeds, sit back and enjoy as the fragrance oil is absorbed and begins to diffuse. Please allow up to 24 hours for the fragrance to fully diffuse.

 

Our diffusers, and diffuser refills, will last up to 4 or 5 months.

These little cards are suitable to use in small spaces like your handbag, wardrobe, drawers, suitcase or car.

Hand and Body

Yes they do and so once opened please refer to the period-after-opening (PAF) symbol on the product. Inside the jar symbol you will see the lifetime of the product once opened.

No our soaps are 100% palm oil free

This mean the soap is passed through the milling machine three times to remove optimum amount of water and pressing into a smooth fine paste. These allows for a longer lasting richer lather.

  • In case of eye contact - Promptly rinse eyes with water for a minimum of 15 minutes. Obtain medical advice if any irritation or evidence of tissue damage persists.
  • In case of skin contact - If irritation occurs, rinse with water. If irritation persists, or any sign of tissue damage is apparent, obtain medical advice immediately.

  • In case of eye contact - promptly rinse eyes with water for a minimum of 15 minutes. Obtain medical advice if any irritation or evidence of tissue damage persists.
  • In case of skin contact - If irritation occurs, rinse with water. If irritation persists, or any sign of tissue damage is apparent, obtain medical advice immediately.
  • In case of ingestion - Do not induce vomiting. Drink large volumes of water to dilute the swallowed product.

Yes, Killing 99.9% of all virus and bacteria with 74% alcohol it is produced to the highest standards as stipulated by the WHO guidelines and approved by the Department of Agriculture, Max Benjamin received a PCS No 100399.

Yes our sanitiser is multipurpose and ingredients contains grain alcohol, distilled water glycerin and true lavender fragrance so gently enough to use on most household surfaces.

Product Information

We are so sorry that you have had an allergic to your Max Benjamin product.

Please contact our Customer Care Team via email on info@maxbenjamin.eu as soon as you notice a reaction and we will be happy to look into this for you.

Product reactions are skin specific and sensitivity to particular ingredients can be triggered by a number of factors. We would always suggest that you visit your GP or Dermatologist to help identify the exact ingredients that may have caused this to happen but we will help as much as we can!

Please note: we may require images where appropriate. 

Yes all of our products are suitable for vegans/vegetarians.

 

Our candle wax is from a renewable source it is pesticide-free, hydrogenated, contains no nuts and is not tested on animals so suitable for vegetarians and vegans, as are our hand sanitisers.

 

Our scented cards are made from Ethylene vinyl acetate (EVA) which is recyclable and is vegan friendly and not tested on animals. These are also recyclable. Our diffusers are alcohol free and also suitable for vegans and vegetarians

 

Our liquid soaps, hand creams and hand soaps are all vegan friendly, but are made in an environment that may contain traces of nuts.

 

If you have any allergies to nuts we recommend you do not use these products.

All our Hand creams contain shea nut oil.

 

Our Liquid soaps, hand creams and hand soaps are all made in an environment that may contain traces of nuts. If you have any allergies to nuts we recommend you do not use these products.

Our products contain natural ingredients but if you have any concerns please check in with your local vet. Please do not leave your pets unattended in a room with a lit candle and keep diffusers out of reach of pets at all times.  

Yes all of our products contain natural ingredients but if you have any concerns we would recommend contacting your local GP or midwife.

We are more than happy to answer any questions you may have about our products. You can send us an Email to info@maxbenjmain.ie or give us a call on +353-1-286-3647

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